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Frequently Asked Questions

Everything you need to know about Prio AI

Does it sound like AI?

Prio AI uses advanced voice synthesis that sounds natural and conversational. Most people can't tell the difference. The AI speaks with natural pacing, handles interruptions, and responds contextually to what leads say.

What if someone asks if it's AI?

Prio AI is honest when directly asked. We believe transparency builds trust with potential clients. The AI will acknowledge it's an assistant and offer to connect them with you directly if they prefer.

Can I customize what Prio AI says?

Absolutely. We tailor the script to your brand, market, and communication style. You review and approve everything before it goes live. Want to emphasize certain services or handle objections a specific way? We'll customize it.

Can it handle objections?

Yes. Prio AI handles common objections naturally, answers questions about the process, and knows when to push and when to back off. It's trained on real estate conversations and understands buyer hesitations.

How fast does Prio AI call my leads?

Within seconds. Speed-to-lead is critical—leads contacted within 5 minutes are 100x more likely to convert than those contacted after 30 minutes. Prio AI ensures you never miss that golden window.

What times does Prio AI make calls?

Prio AI calls during business hours based on the lead's timezone. You can also set your preferred calling windows. We respect quiet hours and won't call too early or too late.

What happens if a lead doesn't answer?

Prio AI uses smart retry logic to call back at optimal times. It will leave a voicemail if configured and schedule follow-up attempts. You can set the maximum number of call attempts per lead.

Can Prio AI book meetings directly on my calendar?

Yes. Prio AI integrates with Google Calendar and checks your availability in real-time. When a lead is ready to meet, the AI finds a time that works for both of you and books it automatically. You just show up.

What happens if a lead isn't ready to book?

Prio AI schedules automatic follow-ups based on conversation signals. If someone says "call me in 2 weeks," it will. The AI keeps nurturing leads until they're ready, so nothing falls through the cracks.

How do I upload my leads?

Send us an Excel or CSV file, or connect your CRM directly. We handle the setup for you. Most clients are up and running within 24 hours of signing up.

How does Prio AI know which leads to prioritize?

Based on conversation signals—timeline to buy/sell, motivation level, and engagement during calls. Hot leads surface to the top of your dashboard so you always know who deserves your personal attention first.

Can Prio AI work with my old lead database?

Yes! Database revival is one of our most valuable features. Prio AI can re-engage old leads you haven't contacted in months or years. Many agents find hidden buyers they'd forgotten about.

What about Do Not Call compliance?

Prio AI automatically detects DNC requests during calls and removes those contacts from your queue immediately. Full compliance is built in—you don't have to worry about it.

Is there a contract?

No long-term contracts. Prio AI is month-to-month billing. Cancel anytime with no penalties or hidden fees. We believe in earning your business every month.

What's included in each plan?

All plans include every feature—AI calling, calendar booking, lead prioritization, follow-ups, and dashboard access. The only difference between plans is your monthly call volume. No feature gatekeeping.

How long does setup take?

Most clients are live within 24 hours. We handle the technical setup, customize your scripts, and connect your calendar. You'll receive your first call summaries as soon as leads start getting contacted.

Still have questions?

Our team is happy to help you understand if Prio AI is right for your business.

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